Privacy Policy

Effective Date: August 5, 2025
Website: https://encool.store
Contact Email: sales@encool.store

Encool.store (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

A. Personal Information

When you make a purchase or attempt to do so, we collect the following:

  • Full name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment details (via secure third-party processors)
  • Purchase history

B. Device Information

Automatically collected data includes:

  • IP address
  • Web browser and version
  • Time zone
  • Device type
  • Pages visited
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Fulfill and process orders
  • Send order updates and delivery notifications
  • Communicate with you via email
  • Respond to inquiries and customer service requests
  • Improve our website, products, and services
  • Send marketing emails (only with your consent)
  • Prevent fraudulent activity and comply with the law

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment gateways (e.g., PayPal, Stripe)
  • Shipping providers (e.g., USPS, FedEx, etc.)
  • Analytics tools (e.g., Google Analytics)
  • Email marketing platforms (e.g., Mailchimp)
  • Website hosting and service providers

Each partner is required to handle your data in a secure and confidential manner.

4. Cookies

We use cookies to:

  • Remember items in your cart
  • Understand browsing behavior
  • Offer a more personalized experience

You can control or disable cookies in your browser settings.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request data deletion
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise your rights, please email us at sales@encool.store.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or to comply with legal obligations.

7. Data Security

We implement secure socket layer (SSL) technology, encryption, and restricted access to protect your data. However, no online method is 100% secure.

8. Children’s Privacy

Our site is not intended for children under the age of 13, and we do not knowingly collect personal data from them.

9. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We reserve the right to update this policy at any time. The latest version will always be available on this page with the updated date.

11. Contact Us

If you have any questions or requests related to this Privacy Policy:
 Email: sales@encool.store